Support

How do credits work?

Credits are a currency: what a generation costs depends on the mode you chose and the resolution that was produced.

So 2K doubles it and 4K quadruples it. Free accounts always produce at 1K and are charged the 1K price even if a higher resolution is picked.

These are the current prices and they can change; the price the app shows you is always the one that applies.

Why did my free credits not come back?

The 200 credits are a one-time trial grant, not a monthly allowance. Only a subscription refills them.

What do I get with Premium?

• A refilling allowance: 500 credits every 7 days on weekly, 2500 every 30 days on monthly and yearly.
• Output at 2K and 4K.
• No ads.

How do I cancel?

App Store → Apple Account → Subscriptions. Not from inside the app: nobody but the customer can cancel a subscription, including us.

I subscribed on another device / reinstalled the app.

Tap Restore Purchases, in Settings or on the paywall.

How do I delete my account, and what goes?

Settings → Delete my account. Your designs, the photos you uploaded and your credits go, and cannot be recovered. Your subscription keeps billing — you have to cancel that separately in the App Store. The full list of what is erased and what is kept is in the Privacy Policy.

I deleted my account and signed up again.

It is a brand-new account with no history. If your subscription is still live, Restore Purchases moves it across.

My generation failed.

When the model fails, the credits are refunded automatically. Try again.

How do I get better results?

Shoot from a corner of the room, in daylight, with the room tidy. All three make a visible difference.